FAQs
The list below is some of our most frequently asked questions. If you would like further explanation please feel free to call us at 8-1-1 or 1-800-362-2764, email us your question to iteam@oups.org or refer to the Ohio Revised Code.
When can I begin excavation after I submit a dig location?
Does the 10 days begin from the day I call in or after I wait the 48 hours?
What are Design Locations and Design Locations requesting Markings?
Is there a tolerance Zone for excavation; Can I dig within 18 inches of the markings?
Who marks the lines?
Will they leave me anything to let me know they have been there?
Do I need to be there when they mark?
How deep do I have to be digging in order to call in?
Why can't the utilities give depth of lines?
Why won't the utilities mark all service lines?
When is it necessary to call to have lines remarked?
Why did the utility company tell me O.U.P.S. marks the lines?
I gave my 48-hour notice and my lines were not marked, can I dig?
Is there a fee to have my lines marked?
If my contractor is doing the work, do I call or do they?
How far in advance can I call?
Do I need to call if I only need private lines marked?