FAQs
The list below is some of our most frequently asked questions. If you would like further explanation please feel free to call us at 1-800-362-2764 or 8-1-1, email us your question to iteam@oups.org or refer to the Ohio Revised Code.
Does the 10 days begin from the day I call in or after I wait the 48 hours?
What is Design Locations and Design Locations requesting Markings?
I was never told that there is a buffer zone; I can't dig within 18 inches?
Who marks the lines?
Will they leave me anything to let me know they have been there?
Do I need to be there when they mark?
How deep do I have to be digging in order to call in?
Why can't the utilities give depth of lines?
Why won't the utilities mark all service lines?
Why do I have to call back to get remarking after 10 days, are the lines going to move?
Why did the utility company tell me O.U.P.S. marks the lines?
I gave my 48-hour notice and my lines were not marked, can I dig?
Is there a fee to have my lines marked?
If my contractor is doing the work, do I call or do they?
How far in advance can I call?
Do I need to call if I only need private lines marked?