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Through the Contact Maintenance Request program users can update the name, address, phone number and email addresses for all existing contacts and/or add additional contacts if needed.


To access the Contact Maintenance Request program, click the following link:


To determine what contact fields should be completed for your company refer to the list of Contact type definitions.


Contact Type Definition
  MREP - Member Representative     Your company's representative that can participate in the OHIO811 Governing  
  RCVR - Receiving Location     Contact person responsible for dig ticket transmissions  
  DATA - Database     Contact person responsible for your database maintenance  
  AHRS - After Hours     Contact person and number for afterhours manual call outs  
  EMER - Emergency     Contact person and number for manual call outs 24/7  
  DIGA - Dig In After Hours     Contact person and number for manual calls for After hour damages  
  DIGD - Dig in Daytime     Additional contact person and number for temporary ticket transmissions  
  Main Receiving Destination     The site where all notice transmissions are received  
  Work Hours     Normal Operating Hours  
  After Hours     Time after normal operating hours, including weekends and holidays  
  Dig In     Notice where a line has been damaged or exposed  
Member Codes
  ZZZ or ZZZP     Main Member Code  
  ZZZ01     Additional ticket transmission  
  ZZZA     Ticket transmission after hours (based on excavation start date/time and work hrs)  



A real-time, web-based facility management system, Member Maintenance, is for facility owners who are members of OHIO811. Through Member Maintenance, users can manage their grid/polygon facilities and update any company contact information from the convenience of their personal computer through an executable program or the link provided below.


Through Grid/Polygon Maintenance users can:

  • Control specific databases, 24 hours a day, seven days a week77
  • Add new grid/polygon selections or delete/modify existing grid/polygon selections
  • Able to set a birth and or death date to grids/polygons
  • Instantly receive electronic printable copies of tickets, with a map, for their specified member code
  • Ability to print out the entire grid database


Maintenance Programs



About Us

A vital resource for Ohio residents and businesses, OHIO811 acts as a communication link between utility companies and individuals planning any digging activity. This site includes all the information you need to dig safely and protect your community.




Contact OHIO811

PO Box 729
12467 Mahoning Ave
North Jackson, OH 44451