Planning to dig? Here's what you need to know…
Calling before you dig is important not only for safety reasons but also because IT'S THE LAW! By law, homeowners should contact OHIO811, 8-1-1 or 1-800-362-2764, at least 48 hours but no more than 10 working days (excluding weekends and legal holidays) or submit their request online with e-dig, the easy online remote ticket entry system for homeowners, before beginning any digging project.
NOTE: The Ohio Oil and Gas Producers Underground Protection Service is also committed to protecting underground facilities and preserving the safety of landowners and contractors. Call 800-925-0988 or 614-715-2984 or visit www.ogpups.org for further information about OGPUPS.
ORC Sec. 3781.28. (A) Except as otherwise provided in divisions (C), (D), (E), and (F) of this section, at least forty-eight hours but not more than ten working days before commencing excavation, the excavator shall notify a protection service of the location of the excavation site and the date on which excavation is planned to commence.
For your safety you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone. If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.
If You Hit A Line…
For your safety you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone.
If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.
When utility company representatives mark a location, they use colored flags and/or paint to identify the type of underground service.
Electric power lines cables, conduit and lighting cables
Gas, oil, steam, petroleum or gaseous materials
Communication, alarm or signal lines, cables or conduit
Reclaimed water, irrigation and slurry lines
Sewers and drain lines
Temporary survey markings
Welcome to e-dig the easy online homeowner dig request for non-emergency single address locates only.
With just the click of a mouse, homeowners can enter single address locates via the e-dig program.
Restrictions and Requirements:
If these requirements are not and cannot be met, please call one of our Customer Service Representatives at 8-1-1 or 800-362-2764.
The date and time that you are legally allowed to begin your excavation will be 48 hours (two full working days not including weekends and legal holidays) from the time that OHIO811 processes your locate request, but no more than 10 working days after receipt of confirmation. This legal start date and time will be included as part of your confirmation. If you begin your excavation prior to that time, you may be subject to liability for damaged underground facilities.
IF YOU HAVE HIRED AN EXCAVATOR TO DO WORK ON YOUR PROPERTY, PLEASE DO NOT CONTINUE. By law, it is the responsibility of the excavator to submit the notification.
For more information, please refer to Ohio Revised Code 3781.25 (K) if you have any questions or need clarification.
If you already have requested markings and have an existing ticket number for your dig location DO NOT CONTINUE but call 811 or 800-362-2764 and give the in-house Customer Service Representative your ticket number and they can assist you at that time.
If you have found, knicked or cut an underground facility, please DO NOT CONTINUE but call 811 or 800-362-2764
Safe digging starts with you, please click here to start e-dig.