e-dig
Welcome to e-dig the easy online homeowner dig request for non-emergency single address locates only. With just the click of a mouse, homeowners can enter a single address locates via the e-dig program.

Restrictions and Requirements:

    • Single addresses only, not extending markings beyond the addresses boundaries.
    • No Emergency or less than 48-hour notice requests.
  • No Pre-Planning/Design requests.
  • Valid email address.
  • Requests submitted after 5 pm on business days, weekends or legal holidays will be processed, by OHIO811, on the next business day.

If these requirements are not and cannot be met, please call one of our Customer Service Representatives at 8-1-1 or 800-362-2764.

The date and time that you are legally allowed to begin your excavation will be 48 hours (two full working days not including weekends and legal holidays) from the time that OHIO811 processes your locate request, but no more than 10 working days after receipt of confirmation. This legal start date and time will be included as part of your confirmation. If you begin your excavation prior to that time, you may be subject to liability for damaged underground facilities.

STOP!

IF YOU HAVE HIRED AN EXCAVATOR TO DO WORK ON YOUR PROPERTY, PLEASE DO NOT CONTINUE.

By law, it is the responsibility of the excavator to submit the notification.

For more information, please refer to Ohio Revised Code 3781.25 (K) if you have any questions or need clarification.

If you already have requested markings and have an existing ticket number for your dig location DO NOT CONTINUE but call 811 or 800-362-2764 and give the in-house Customer Service Representative your ticket number and they can assist you at that time.

If you have found, knicked or cut an underground facility, please DO NOT CONTINUE but call 811 or 800-362-2764.

Safe digging starts with you!

IF YOU HAVE HIT A LINE…

For your safety, you should walk away immediately and take steps to clear the area to protect yourself and your crew. Do not try to repair or stop a leak yourself or use anything that might create a spark, such as a cell phone.

If a substance starts releasing into the air, such as natural gas, immediately call 9-1-1. For any damaged facility, you should also contact the utility company listed on the nearest marker as well as OHIO811, even if there appears to be no damage. Not all facility damages can be detected by the naked eye.

Please note privately installed lines may not be marked by our members and would be the owners’ responsibility to mark.

It is the utility companies who determine where public utility lines end and private utility lines begin. The Facility Owners responsibility for public line maintenance typically ends at the meter, ground transformer, and shutoff valve or termination box. Beyond those demarcation points, utility service lines are considered to be privately owned and as such it is the property owners’ responsibility to have them marked as necessary.

How do I get those marked you ask: You can find a listing of registered Contract Locators below.

Locator locating and marking underground lines

CONTRACT LOCATORS LIST

The following list of companies can locate and mark privately owned and installed lines. Please note that the companies listed are not endorsed by OHIO811; they are provided for informational purposes only.