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What is positive response?

Positive response is a closing of the communication loop. It allows each member utility to communicate to the excavator the status of their dig notification request.

What if a member utility owns multiple facility types?

Some members have multiple utilities under a single member code.  We’ve devised a solution that would allow a member to respond to each of their utilities. Click here for more information.

To Check a positive response:

Allows excavators to confirm the status of their dig notification responses by each OHIO811 member utility, thus closing the communication loop.

Check your Positive Response and the staus of your dig notification requests

This section is for Contractor/excavators, homeowners & facility owners to check the status of your reference number response from the facility owners that were notified on your notification request prior to digging.

You can check the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:

To Post a positive response:

Allows each facility owner to communicate to the excavator the status of their notification request, thus closing the communication loop.

Positive response for facility owners

This section is for facility owners to post their response codes on the notification requests they receive through OHIO811 within the 48 hour notice.

You can post the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:

    • Directly via a secure website: http://newtin.oups.org
    • If you do not have a username and password you have several options for responding including phone (IVR), internet, or TCP protocol
    • Via the OHIO811 App
    • Click here for instructions on how to post a positive response

Contact the Ohio811 team at it@oups.org for further information.

Response Codes

What are the response codes that member companies can provide?

Printable Lists: Current or Revised as of March 1, 2021

OHIO811 has updated the Positive Response codes and definitions to further clarify the status of a locate request that utility members are required to provide. The updated codes and definitions can be found below and will go into effect on March 1, 2021.

Current

  • 001 – No Conflict
  • 002 – Marked (Up to Privately Owned Utility)
  • 003 – Ticket Cancelled
  • 004 – Excavation Request could not be Completed (Facility Owner/Locator will contact the Excavator Directly)
  • 005 – Excavation Request could not be Completed (Bad Address or Incorrect Street Information, a New Ticket is Requested)
  • 006 – High Profile Facility (Facility/Owner Request to be Present for Excavation)
  • 007 – Joint Meet/Large Project (Will Coordinate with the Excavator)
  • 008 – Design Ticket (Contractor was Notified by the Facility Owner)
  • 009 – Work has been Completed Upon Arrival
  • 999 – No Response given within the 48 hours

Revised starting March 1st, 2021

  • 001- No Conflict – Underground facilities operated by this member are not in conflict based on information provided in the Excavation Request.
  • 002- Marked – Underground facilities operated by this member at the site of proposed excavation have been marked up to the privately owned facility.
  • 003- Excavator Request Cancelled (CNCL) – Excavator has cancelled this excavation request.
  • 004- Locator Coordination – Locate request has not been completed. Locator has/will contact the excavator to coordinate markings.
  • 005- Facility Owner or Operator Coordination – Locate request has not been completed. Facility Owner or Operator will contact the excavator to coordinate markings.
  • 006- High Profile or Critical Facility – Facility Owner or Operator requests to be present for the excavation in accordance with ORC 3781.31 (A). Excavator must provide notification of at least one full working day prior to commencing excavation.
  • 007- Complex Project (LPRJ) – This response is designated for use with a Complex Project notification only.
  • 008- Design Notification (DSGN) – Facility Owner or Operator has completed the design request in accordance with ORC 3781.27 (C) or 153.64 (B) (2).
  • 009- Work Complete – The Facility Owner or Operator or their representatives has deemed the excavation to have been completed prior to the legal start date.
  • 999- No Response (LATE) – The Facility Owner or Operator or its representatives has not posted a Positive Response prior to the legal start date. A “LATE” notification has automatically been sent to the Facility Owner or Operator.
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