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What is positive response?

Positive response is a closing of the communication loop. It allows each member utility to communicate to the excavator the status of their dig notification request.

What if a member utility owns multiple facility types?

Some members have multiple utilities under a single member code.  We’ve devised a solution that would allow a member to respond to each of their utilities. Click here for more information.

To Check a positive response:

Allows excavators to confirm the status of their dig notification responses by each OHIO811 member utility, thus closing the communication loop.

Check your Positive Response and the staus of your dig notification requests

This section is for Contractor/excavators, homeowners & facility owners to check the status of your reference number response from the facility owners that were notified on your notification request prior to digging.

You can check the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:

To Post a positive response:

Allows each facility owner to communicate to the excavator the status of their notification request, thus closing the communication loop.

Positive response for facility owners

This section is for facility owners to post their response codes on the notification requests they receive through OHIO811 within the 48 hour notice.

You can check the positive responses for your notifications (please be sure to have your OHIO811 ticket number handy:

    • Directly via a secure website: http://newtin.oups.org
    • If you do not have a username and password you have several options for responding including phone (IVR), internet, or TCP protocol
    • Via the OHIO811 App
    • Click here for instructions on how to post a positive response

Contact the Ohio811 team at it@oups.org for further information.

Response Codes

What are the response codes that member companies can provide?

Hover over the code number for the response or click here for a printable list

001
002
003
004
005
006
007
008
009
999

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